Frequently Asked Questions

A low voltage integrator is a specialized service provider that designs, installs, and maintains systems that operate on low voltage power (typically 50 volts or less). These systems are commonly used for communication, security, and automation. In the context of physical security, a low voltage integrator deals with systems like surveillance cameras, access control, intrusion alarms, intercoms, and structured cabling that support security devices. Unlike traditional electrical contractors, low voltage integrators focus on data transmission and signal distribution, ensuring seamless connectivity and functionality for modern security infrastructures.

We provide comprehensive installation services for various physical security systems, including:

• CCTV Surveillance Cameras: We install IP and analog cameras, PTZ (pan-tilt-zoom) cameras, and high-definition video surveillance systems, enabling you to monitor activity and record footage for security purposes.
• Access Control Systems: Our access control solutions include key card readers, biometric scanners, RFID systems, and mobile-based access controls. These systems help regulate entry to restricted areas, ensuring only authorized personnel have access.
• Intrusion Detection Systems: We install motion sensors, glass break detectors, door and window contacts, and other devices that detect unauthorized entry and alert security personnel or trigger alarms.
• Intercom and Communication Systems: We offer audio and video intercom installations for residential and commercial properties, facilitating two-way communication at entry points.
• Integrated Security Solutions: We design systems that combine multiple security technologies, such as surveillance, access control, and alarm monitoring, into a single, cohesive platform for easier management and improved situational awareness.
• Emergency and Fire Alarm Systems: Although primarily focused on security, we also integrate low voltage systems like emergency and fire alarms, ensuring a comprehensive safety solution.

Yes, we understand that every property has unique security requirements based on its layout, usage, and the nature of potential threats. We perform a thorough risk assessment to identify vulnerabilities and design a security system that addresses specific needs. This includes choosing appropriate equipment, configuring system integrations, and setting up monitoring protocols. Our solutions are scalable, allowing for future upgrades as your security requirements change.

Absolutely. We specialize in retrofitting and upgrading existing systems. Whether you have outdated security cameras, legacy access control hardware, or disparate systems that do not communicate with each other, we can seamlessly integrate new technology to enhance overall security. Our team is experienced in bridging the gap between old and new equipment, enabling features like remote access, centralized monitoring, and system automation without needing a complete overhaul.

Our services are suitable for a wide range of industries, each with its own unique security challenges:

• Commercial Office Spaces: We help protect assets and personnel through integrated security systems that control access and monitor common areas.
• Healthcare Facilities: Complying with HIPAA and other regulations, we design security systems that safeguard patient records and ensure restricted access to sensitive areas.
• Educational Institutions: Schools and universities benefit from our solutions for campus-wide surveillance, emergency notifications, and secure access.
• Industrial and Manufacturing Plants: We provide rugged security systems for high-risk environments, including surveillance for hazardous areas and access control for restricted zones.
• Retail Stores: Our security solutions help deter theft and vandalism, with advanced analytics to track customer behavior and detect suspicious activity.
• Residential Properties: We offer solutions for multi-family housing and gated communities, including video surveillance, visitor management, and perimeter security.

• Routine Inspections: Regularly scheduled inspections to check for wear and tear, configuration issues, or software updates.
• Troubleshooting and Repairs: Our technicians can diagnose and resolve any issues that arise, including faulty equipment, signal interference, and connectivity problems.
• System Upgrades: We can update hardware and software as new technology becomes available, keeping your security system up to date with the latest features.
• Emergency Support: For critical failures or urgent issues, we provide on-call support to address problems quickly and minimize downtime.
• TAPA Compliance: Ensure your facility meets the latest FSR with regular audits and consulting support.

Our installations adhere to recognized industry standards and best practices:

• BICSI Standards: For structured cabling, we follow BICSI standards to ensure proper installation, labeling, and testing of cables, resulting in a reliable and organized infrastructure.
• TIA/EIA Guidelines: We comply with TIA/EIA standards for telecommunications and networking, ensuring optimal performance of data and communication systems.
• Local Building Codes: All installations meet or exceed local electrical and building codes, including safety standards for low voltage installations.
• Manufacturer Specifications: We install and configure equipment in line with manufacturers’ requirements, ensuring warranties remain valid.

The installation process typically involves the following steps:

• Consultation and Site Assessment: We start by evaluating the property, understanding security needs, and discussing goals and budget with the client.
• System Design: Based on the assessment, we create a detailed design that includes equipment selection, system layout, and integration plans.
• Permitting and Compliance: If required, we handle permit applications and ensure the design meets all legal and regulatory requirements.
• Installation: Our team installs the equipment, including cabling, hardware mounting, and system configuration. We conduct thorough testing to ensure everything functions correctly.
• Training and Handover: We provide training for staff on how to operate the system, access features, and respond to alerts.
• Ongoing Support: After installation, we offer maintenance, updates, and technical support as needed.

Yes, all our work is performed in compliance with local, state, and federal regulations, including:

• Building Codes: Our installations follow all relevant local building and electrical codes to ensure safety and compliance.
• Low Voltage Licensing Requirements: Our technicians are licensed and trained in low voltage installations, adhering to the specific licensing requirements in your area.
• Permitting and Inspections: We take care of obtaining the necessary permits and arranging inspections when required by local authorities.

Yes, we specialize in integrating physical security systems with broader building management or IT networks:

• Centralized Monitoring: We can configure your security systems to be monitored from a single platform, allowing for real-time alerts and management across various security components.
• Automation: Integrations with building management systems enable automation of responses, such as locking doors when a fire alarm is triggered or activating cameras when an access control breach occurs.
• Network Security: We work with IT teams to ensure that all connected security devices are properly configured to avoid vulnerabilities, including implementing network segmentation, encryption, and secure access protocols.

ZE primarily serves commercial and government customers. Additionally, we support high-end residential customers and condominiums.